The Technical Support Associate I responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Do you have a passion for helping others? Small businesses play a critical role in our communities and fuel the nation’s economy. Imagine all of the small businesses in your life; the localConcentrix CVG Customer Management Group Inc.